We are committed to serving the needs of injured workers with timely, compassionate medical management and a safe return to work.
We serve the needs of injured workers with an effective, individualized program that enables a return to health and productivity in a timely manner.
Our commitment
We will only deny care if the injured worker has been issued a second opinion by a qualified physician.
Overview
Many Managed Care Organizations (MCOs) manage care by having a case manager who has never seen the patient override decisions made by a better-trained, more experienced treating physician.
We believe no one wants this type of decision-making. We wouldn’t want it for our families or ourselves. In our case, Doctors decide on the appropriate care. As a result, Occupational Health Link will only deny care if the patient has been issued a second written opinion by a qualified physician.
Additionally, doctors and nurses are not paid to deny care. We believe this presents a conflict of interest that doesn’t benefit anyone except the MCO. We oppose incentives of this sort and do not use them.
What that means for you
Occupational Health Link has a strong ethical base that protects the rights of the worker and guarantees the worker fair, honest medical care.
Expedited Care
We expedite the approval of appropriate care.
No financial incentives
There are not any financial incentives for either us or your physician to deny or delay care.
Case review
Your case is reviewed by another physician before medical care is denied.
Appropriate Treatment
Your physician decides what is the best treatment in collaboration with your case manager.
Right to Appeal
You have a right to appeal any treatment decision through our ADR process.
Individualized Program
We create an effective program individualized that will ensure your return to health and work.
Process Summary
We are directed by many leading experts in occupational medicine in Ohio and the nation who are specialists in the treatment of work-related injuries and illnesses.
These are the steps on what to do if you have a work-related injury.
Step 1: Notify your supervisor
Immediately notify your Supervisor or Human Resource Department if an injury occurs. If needed, this individual will guide you to the appropriate medical care facility in your community and provide you with an Occupational Health Link Identification (ID) Card.
Step 2: Seek medical care
Seek first aid or medical care from the nearest occupational health clinic. Refer to the following lists of recommended providers: preferred providers (Search Occupational Health List) or a BWC Certified provider (Search BWC Directory). Be sure to show your Occupational Health Link ID Card.
Step 3: Notify Occupational Health Link
Occupational Health Link must be notified of your injury by you, your Supervisor, or the Human Resource department within 24 hours at 1-888-844-0039. Ask for the First Report of Injury/Intake Department (FROI).
Step 4: Complete an incident report
You may be required to complete an incident report, if that is your company policy, and to provide a description of how your injury occurred.
Step 5: Update us on any medical services
If additional or ongoing medical services are recommended after your initial treatment, Occupational Health Link should be notified. Be sure to show your Occupational Health Link ID Card to every doctor or medical provider that treats you.
Step 6: Work with your case manager
A Case Manager will assist you with the coordination of these services and ultimately, a safe and timely return-to-work.
Learn more
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Providers
Medical providers rendering services in Ohio must be BWC-certified to participate in the Health Partnership Program (HPP). Certification is based on licensing, certification and accreditation requirements.
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About our Company
As an MCO, we assist in providing quality medical/case management to restore workers to their pre-injury state and return them safely back to work.
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Employers
We are owned and directed by some of Ohio’s leading Occupational Health Providers. We are the people who take care of you when you are injured and our goal is to provide quality and affordable care for your injured worker needs.