Providers

Medical providers with few exceptions, rendering services in Ohio must be BWC-certified to participate in the Health Partnership Program (HPP). Out-of-state providers must be enrolled to be paid for treatment for injured workers.

Certification is based on licensing, certification, and accreditation requirements necessary to provide services as well as other minimum credentials based on provider type.

Billing Procedures

We are responsible for paying provider bills in accordance with all applicable rules in the Ohio Administrative Code.

We submit provider bills to the BWC according to set guidelines for the MCO industry and upon final adjudication we make payments to providers. We use a bill payment system to track the status of provider bills at every stage of the adjudication process.

Billing Submissions Timeline

Billing Submissions must be timely. Ohio Revised Code (ORC) 4123.52B and Ohio Administrative Code (OAC) 4123.3.23 set forth billing and adjustment request timelines and are noted in the table below:

We are committed to prompt review and payment of authorized workers’ compensation bills.

BWC Fee Schedules

Bills are priced according to the BWC published fee schedules. The fee schedules are:

  • Professional Fee Schedule OAC 4123-6-08

  • Outpatient Hospital Fee Schedule OAC 4123-6-37.2

  • Inpatient Hospital Fee Schedule OAC 4123-6-37

  • Ambulatory Fee Schedule OAC 4123-6-37.3

  • Vocational Rehabilitation Fee Schedule OAC 4123-18-09

Billing Inquiries.


Email: billing@oehpmco.com
Phone: 1-888-844-0039 X 1022

Hours: 9:00 am – 3:30 pm

General Form Instructions

National Standard Practices

Forms shall be filled out in accordance with national standard practices except as noted.

Documents & Modifiers

Do not attach documents unless requested or billing unlisted procedures and modifiers.

Paper Billing Forms

All paper billing forms should be submitted flat, not folded.

Number Of Provider IDs Submitted Per Bill

Only one servicing (treating) provider ID may be submitted per bill.

BWC Claim Number

The BWC claim number must be noted on the bill.

National Correct Coding Guidelines

A provider should bill in accordance with national correct coding guidelines. All of the information should be typed, not handwritten. If it is computer generated, use letter quality forms.

Do Not Alter Forms

Forms shall not be altered in any manner (customized by adding lines, etc.) Do not enter two lines of information in one block.

Do Not Use Products To Mask/Hide Text

Do not use correction fluid, correction tape or markers.

Submit Current IRS Request For Taxpayer Identification Number & Certification (W-9)

In order to ensure correct information on your internal Revenue Service (IRS) 1099 form, please submit a current IRS Request for Taxpayer Identification Number and Certification (w-9) form to BWC’s Provider Enrollment.

Information For Workers’ Compensation

Providers can include information not typically needed for workers’ compensation. This information will be ignored if it is not pertinent to determining eligibility for reimbursement.

Use Paper Clips

To avoid tearing forms, use paper clips. Do not use staples.

Provider Payment Information

The correct provider number must be submitted on the invoice in order for payment to be made to the proper entity.

Types of Claims & Claim Instructions

  • Current Version Of CMS-1500 – The provider shall use the most current version of the CMS-1500

    CMS-1500 Line-Item Number 24A (Date(s) of Service) – The provider should enter the beginning date of service in month, day, and year format. BWC will not accept any medical bill containing more than one (1) service date per line item. Line items that contain a different “From” and “To” date will be denied with the following: “EOB 269 – Payment is denied as BWC allows only one date of service per line item.”

    CMS-1500 Line-Item Numbers 24I, 24J, 25 & 33 – The provider should pay special attention to instructions for completing line-item numbers 24I, 24J, 25, and 33, which are used in determining provider eligibility in bill processing and financial reporting to the IRS.

    CMS-1500 Line-Item Numbers 14, 21, 24F, 24I, 24J, & 33B – The provider should complete the form in its entirety to ensure the provider follows the BWC-specific instructions for the items listed below (Note: The numbers listed below correspond with the line-item numbers on the form):

  • Registering National Provider Identifier – The provider must register the provider’s National Provider Identifier with BWC before submitting bills with National Provider Identifier. Billing a provider using the same National Provider Identifier for multiple locations must ensure that BWC has the accurate address information on file for each billing location.

    Changing Provider Information In BWC Records – To make any changes, additions or corrections to the provider information as it is recorded in BWC’s records, the provider must submit a written request on company letterhead to Ohio BWC Provider Enrollment at fax number (614) 621-1333 or the following address:

    Ohio BWC Provider Enrollment

    P.O. Box 15249

    Columbus, OH 43218-2031

    Cross Reference ANSI X12 ASC 937 – Please use cross references to the ANSI X12 ASC 837 (i.e., American National Standard Institute (ANSI) X12 Accredited Standards Committee (ASC) 837 (i.e., standard format for transmitting health care claims electronically)) standard in the National Uniform Claim Committee (NUCC) instructions as the guideline for submitting electronic bills. Click here to obtain contact information for electronic transmission to the MCO.

    Line Items:

    Line-item Number 14 - Date of current illness, injury or pregnancy (LMP)

    Line-item Number 21 - Diagnosis of nature of illness or injury: Enter the International Classification or Diseases-Clinical Modification (ICD-CM) code(s) that correspond(s) to the conditions treated, in accordance tich National Correct Coding guidelines. The billed diagnoses must be related to the services billed.

    Line-item Number 24F - Charges: Enter your usual, customary and reasonable charge for the procedure performed. If more than one unit of service is billed, make sure your charges reflect this in the total.

    Line-item Number 24I- ID qualifier (ID QUAL): If using the 11-digit BWC provider number, use qualifier G2 or LU in the non-National Provider Identifier qualifier field.

    Line-item Number 24J- Rendering Provider ID #: The MCO and BWC can only accept one rendering provider ID per bill.

    Line-item Number 33B- Other ID: Enter the billing provider’s 11-digit BWC Provider Number.

  • Hospital & UB-04 – BWC will only accept UB-04 form from a hospital. Other provider types that may be able to bill Medicare or Medicaid on a UB-04 should refer to the Provider Bill Type Form REquirements list noted in Section II of this chapter.

    National Provider Identifier Number & BWC 11 Digit Provider Number – A hospital should use the UB-04 when submitting bills for workers’ compensation services.

    The hospital may use the hospital’s National Provider Identifier number or BWC’s 11 digit provider number when billing.

    Coding Clinic Of The American Hospital Association – A hospital must submit hospital bills in accordance with the correct coding guidelines per the CodingClinic of The American Hospital Association. Failure to do so may result in an incorrect reimbursement calculation.

    Medical Documentation Requirements – See Chapter 2 medical documentation requirements.

    Split Cycle Bills – Split cycle bills with overlapping dates of service will not be accepted.

    UB-04 Line-Item Numbers 14, 21, 24F, 24I, 24J, & 33B – The provider should complete the form in its entirety ensuring that it follows the BWC-specific instructions for the items listed below (Note: The numbers listed below correspond with the line-item numbers on the form).

Things that delay billing

  • Using the Improper billing form.

    • Please use the HCFA 1500 of the UB92 or a BWC approved form to submit charges. Please assure that the correct place of service and type codes are used.

  • The claim is self-insured and the company is responsible for paying the invoice.

  • The claim number is missing or invalid.

  • The ICD-10 code is missing or invalid.

  • The procedure code is missing or invalid.

  • The ‘Pay to provider number’ in Box 33 is missing or invalid. This number is required in order for the invoice to be submitted to the BWC.

  • The Individual provider number in Box 25 is missing or invalid. If you are a group practice, this number is required in order for the invoice to be processed.

  • Occupational Health Link is not the MCO for this injury.

  • The charges are for an injury that the MCO has no record of. Please submit with proper medical documentation, including FROI. All BWC Providers are to report injuries to the appropriate MCO within 24 hours of treatment.

  • This claim has been disallowed by the BWC. In this case, the Injured worker is responsible for the bills.

Learn more

  • Injured Workers

    As an Injured Worker weaving through the Workers’ Compensation field can be a daunting and frightening experience. We provide quality and affordable health options to return injured workers back to work, fully functional.

  • About our Company

    As an MCO, we assist in providing quality medical/case management to restore workers to their pre-injury state and return them safely back to work.

  • Employers

    We are owned and directed by some of Ohio’s leading Occupational Health Providers. We are the people who take care of you when you are injured and our goal is to provide quality and affordable care for your injured worker needs.